Privacy Policy

Last Updated: 03/26

This Privacy Policy describes how Stack Writing ("we," "us," or "our") collects, uses, and protects your personal information when you purchase and use The Stack Writing Course ("the Course").

1. Information We Collect

1.1 Information You Provide

When you purchase the Course, we collect:

• Name (first and last)

• Email address

• Payment information (processed securely by our payment processor)

• Country/Location (for tax and legal compliance)

1.2 Information Collected Automatically

When you access the Course, we may automatically collect:

• Device information (browser type, operating system)

• Usage data (which lessons you've accessed, time spent)

• IP address

• Cookies (see Section 6)

1.3 Community Participation

If you join the Stack Writers Telegram community, we collect:

• Telegram username

• Messages and content you post (visible to other community members)

2. How We Use Your Information

2.1 To Provide the Course

• Deliver Course access and materials

• Process your payment

• Send Course-related updates and announcements

• Provide technical support

2.2 To Communicate With You

• Send Course access instructions

• Notify you of updates or new content

• Respond to your inquiries

• Send marketing emails (you can opt out anytime)

2.3 To Improve the Course

• Analyze usage patterns to improve content

• Understand which lessons are most/least helpful

• Gather feedback for future updates

2.4 For Legal Compliance

• Comply with legal obligations

• Enforce our Terms & Conditions

• Protect against fraud or misuse

3. How We Share Your Information

3.1 We DO NOT Sell Your Data

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 Service Providers

We share your information with trusted third-party service providers who help us operate the Course:

Payment Processor:

• [Whop] - processes payments securely

• They have their own privacy policies and security measures

Email Service:

• [Whop] - manages course access emails

• You can unsubscribe from marketing emails anytime

Course Hosting:

• [Whop.] - hosts course content

• [Telegram] - hosts community discussions

Analytics:

• [Google Analytics] - tracks usage (anonymized when possible)

3.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

3.4 Business Transfers

If our business is acquired or merged, your information may be transferred to the new owner (you'll be notified).

4. Data Security

4.1 How We Protect Your Data

We use industry-standard security measures to protect your information:

• Encrypted connections (SSL/TLS)

• Secure payment processing (PCI-DSS compliant processors)

• Access controls (limited employee/contractor access)

• Regular security updates

4.2 No Absolute Security

While we take reasonable precautions, no system is 100% secure. You use the Course at your own risk.

5. Your Rights

5.1 Access Your Data

You can request a copy of the personal information we hold about you.

5.2 Correct Your Data

You can update your name or email address by contacting us.

5.3 Delete Your Data

You can request deletion of your account and personal information (subject to legal retention requirements).

5.4 Opt-Out of Marketing

You can unsubscribe from marketing emails using the link in any email or by contacting us.

5.5 How to Exercise These Rights

Email us with your request.

6. Cookies and Tracking

6.1 What Are Cookies

Cookies are small text files stored on your device that help us:

• Remember your login

• Track Course progress

• Analyze usage patterns

6.2 Types of Cookies We Use

• Essential cookies: Required for Course functionality (login, progress tracking)

• Analytics cookies: Help us understand how the Course is used (optional)

• Marketing cookies: Track ad performance (if applicable)

6.3 Managing Cookies

You can disable cookies in your browser settings, but this may affect Course functionality.

7. Third-Party Links

The Course may contain links to third-party websites or resources. We are not responsible for their privacy practices. Review their privacy policies before providing any information.

8. Children's Privacy

The Course is not intended for children under 13 (or 16 in the EU). We do not knowingly collect information from children. If you believe a child has provided information to us, contact us immediately.

9. International Users

9.1 Data Transfer

Your information may be transferred to and processed where our servers are located.

9.2 European Users (GDPR)

If you're in the EU/EEA, you have additional rights under GDPR:

• Right to data portability

• Right to object to processing

• Right to restrict processing

• Right to lodge a complaint with your data protection authority

We process your data based on:

• Contract performance (to provide the Course)

• Legitimate interests (to improve the Course)

• Consent (for marketing emails)

9.3 California Users (CCPA)

If you're in California, you have additional rights:

• Right to know what personal information is collected

• Right to delete personal information

• Right to opt-out of sale (we don't sell your data)

• Right to non-discrimination

10. Data Retention

10.1 How Long We Keep Your Data

• Course access data: As long as you have an active account

• Payment records: 7 years (for tax/legal compliance)

• Email communications: Until you unsubscribe or request deletion

• Community posts: Indefinitely unless you request deletion

10.2 Deletion After Account Closure

If you request account deletion, we'll remove your personal information within 30 days (except data we're required to retain for legal reasons).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

Material changes will be communicated via email.

Continued use of the Course after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

Email: quinn@stackwriting.com
Response Time: Within 48 hours

For GDPR-related requests:
Email [your email] with "GDPR Request" in the subject line

For CCPA-related requests:
Email [your email] with "CCPA Request" in the subject line

Summary: Other policies

Here's what this means in simple terms:

✅ We collect: Your name, email, payment info (basics to run the course)
✅ We use it to: Give you access, send updates, and improve the course
✅ We DON'T: Sell your data to anyone
✅ We share with: Payment processors, email tools, course platform (just what's needed)
✅ You can: Access, update, or delete your data anytime
✅ We protect: Your data with encryption and security measures
✅ We keep: Your data as long as you have an account (or longer if required by law)

Questions? Email quinn@stackwriting.com